Coronavirus Update

Learn how Bay Family Eye Care is addressing COVID-19.
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May 13, 2020

We have put in place some changes that will keep our patients and our team safe during this time with COVID.

  1.  All patients entering the office will be required to wear a face mask covering their nose and mouth at all times in office.  If you do not have a mask, one will be provided for a $2 fee per mask.  *Note N-95 respirators with exhaust valve will require additional mask over that mask.
  2. Only the patient scheduled for the appointment will be permitted entry to office.  Exceptions are minor children will have ONE parent or elderly/disabled will have ONE caregiver.  Parent/caregiver must wear mask at all times as well.
  3. We have implemented TOUCH LESS check-in and payment:  when you arrive to your appointment, call the office at 410-796-4555.  We will check you in, collect your co-payment over the phone, and complete your case history, updating any medical changes over the phone.  Once completed, our technician will meet you at your vehicle, measure a touch less forehead temperature check and escort you into the office.
  4. We have updated our frame inventory with many new styles, brand collections, and colors.  Rest assured, we have also implemented new disinfection protocols to do a 3 step disinfection process, including UV disinfection, with any merchandise that has been handled before it can be returned to display.  Our optical has spacing markings to help ensure we are practicing physical distancing.
  5. We have invested in new technology to make your visit more efficient.  Well visit scans including Optos, will allow us to waive the dilation requirement during COVID for most all patients.  *exception are cases of new symptoms of flashes/floaters Optos may still be elected, however dilation will still be needed. 

March 18, 2020

Bay Family Eye Care will be following the updated CDC guidelines and will defer all non-urgent care through March 31, 2020.  We will continue to update you as this situation evolves.

Our team will monitor calls and emails daily.

If you are experiencing an urgent or emergency eye problem (moderate to severe discomfort or pain, loss of vision, light sensitivity) we are prepared with enhanced protective procedures to assist you.

If you have already placed a glasses/contacts order we will be offering curbside pickup by appointment Saturday 10-12.

If you are taking a prescribed medication and need a refill please contact us, we will refill medications when possible.

We are all adjusting to the new norm, and we all need to do our part in this time of social distancing. Please wash your hands. Don’t touch your face, eyes, nose, and mouth.

Best wishes to you and your families to stay healthy and safe during this time.

The Team at Bay Family Eye Care

March 17, 2020

We sincerely hope you, your friends and family are healthy during these potentially stressful times.

During this heightened flu and COVID-19 season, we want to inform you of the enhanced protective measures our office has implemented to keep our patients and our team safe and healthy. We will remain open unless otherwise instructed by local public officials.

If anything in red listed below applies to you, then your appointment will have to be rescheduled. 

  1. If you have traveled outside of the United States or are coming from abroad in the last 14 days.
  2. If you have been in close contact with a person confirmed to have COVID-19 (Coronavirus).
  3. If you have a fever or symptoms such as coughing, sneezing, difficulty breathing, or you just aren't feeling well (Applies to Routine Vision and Medical Observation visits – Emergency Visits see below).
Effective immediately All scheduled appointments will have a Non-Contact temperature reading of your forehead at check-in. If you or anyone accompanying you has a temperature that is 100.4 or above, you will be rescheduled at least 21 days later.
In order to follow social distancing requirements we ask that you limit the number of persons with you strictly to the appointed person and if a minor child, one adult. No additional family members will be permitted during social distancing requirements.
Emergency Visits - such as pain, light sensitivity, or sudden decrease in vision will continue to be seen same day even if febrile. In these circumstances, if a fever is present but, no foreign travel or COVID-19 exposure then a mask will be provided and required to be worn at all times in our clinic. Foreign travel or COVID-19 exposure cases will be referred to the nearest emergency hospital.

We are now offering curbside glasses and contact lens pickup. Just make sure to call ahead as this is by appointment only. Once you arrive pull up to the sidewalk right outside our door and give us a call to let us know you are here. This is ONLY for paid supplies of contact lenses not trial lenses.

Contact us with any questions. We are here for you.

Bay Family Eye Care, LLC

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